21 Seven Clean Ltd are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, search for and/or subscribe to our service and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, and for customers, other relevant details of your home to assist us with providing you with our cleaning service.
Information we collect about you. With regard to each of your visits to our website we will automatically collect the following information:
Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers, search information providers). We will process data we receive from other sources in accordance with this policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with:
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers or those servers of select third parties. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
Under the Acts, you have the following rights:
You can find out more information about your rights on the Information Commission’s Office (ICO) website or by following this link: https://ico.org.uk/for-the-public/ . The ICO are the Supervising Authority for Data Protection in the UK and you have the right to complain to them should you wish to do so.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us on 01243 784938.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Acts gives you the right to access information held about you. Your right of access can be exercised in accordance with the Acts.
DATA RETENTION
We will only retain your information for as long as is necessary. We do this by taking into account various factors including, but not limited to, the purpose for which we have your information, whether we have a legal obligation to continue to process this and the guidelines as stated in our retention policy.
If you have requested to receive information from us and/or signed up to one our mailing lists, we will retain this information for as long as you remain subscribed or in the event that we cancel our mailing lists.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 21 Seven Clean Ltd 56 Stockbridge road, Chichester, PO19 8QF or [email protected]
PAYMENT, CANCELLATION AND REFUND POLICY
We operate a 100% satisfaction guarantee. If there are any issues please contact the Office within 48 hours to discuss. Cancelation Policy: We kindly require a 48 hour notice to cancel. Please contact the office if you wish to cancel your service. Frequency of Payments: Payment is taken prior to each clean and continues to be taken prior to each clean, until service is cancelled. We can arrange payment to be weekly, alternate weekly or monthly depending on booked frequency – please contact the office for more details. For length of payment terms, please contact the office for more details.
CONTACT DETAILS
Webpage: www.dirty-purchase.com
Email is [email protected] Telephone number: 01243 784938 Registration name: 21 Seven Clean Ltd Registered Number: 12155105 Registered Office Address: 56 Stockbridge road, Chichester, West Sussex PO19 8QF
Accepted payments are: VISA, Mastercard, Maestro